Friday, December 26, 2008

Toyota Tacoma 'unintended acceleration'

Something happened with our 2006 Toyota Tacoma while meeting friends for brunch. There was a instant of "unintended acceleration." Sort of like a ghost in the machine. At issue is the lack of physical connection between the foot feed and the throttle. Did you know that that has been computerized now? I'm going to state for the record that the "drive-by-wire" system is a BAD IDEA!!!! A moment of sheer panic and fear when the truck was out of control........

Beth was nearly plowing into parked cars attempting to stop the forward motion of the truck! With her foot firmly on the brake, the truck's engine continued to race and the tires dug into the pavement. With only a second to react, she put the vehicle in park and avoided an accident. We can only be grateful there were no injuries - THIS time!


After towing the vehicle to the dealership and having it checked out with the diagnostic computer, the results were as expected (please see article from MotorTrend below). There is nothing the dealership, the manufacturer, or the government can do for us.

We must trade-in this nearly new truck as soon as possible! We cannot trust that it will not happen again. We have experienced a huge financial blow with this situation......but are grateful no one has been hurt.


From MotorTrend:

Recently a wave of owner complaints drove the NHTSA to investigate 2004 - 2008 Toyota Tacoma pickups over a possible problem with sudden, unintended acceleration. All along, the automaker has insisted that, despite hearing of over 431 separate incidents, nothing is mechanically wrong with its truck, and now federal regulators are backing it up -- closing the inquiry, NHTSA says it cannot find a cause for the issue and concludes the acceleration must be from driver error. NOT SO! WE FIND THIS OFFENSIVE! AND IRRESPONSIBLE!

Previously, one Tacoma owner had petitioned NHTSA to look into the Tacoma problems, citing 33 total complaints from fellow drivers. Toyota also admitted it had gotten many more reports of the same issue, including 51 crashes and 12 injuries, OH, THOSE POOR PEOPLE!

while over the past couple years only a few other incidents of sudden acceleration were reported on all other pickup models sold in the U.S. combined. The agency launched an investigation into 775,000 Tacomas built since 2004, but is now concluding no specific defect was behind the problem. Toyota's own examination of the problem found most of the complaints dealt with minor engine-speed changes, which have no impact on the trucks' safety, and that many owners became nervous because of widespread publicity over the issue. That said, the Detroit Free Press previously noted the majority of sudden acceleration reports came before it gained any coverage in the media.

At issue is the Tacoma's drive-by-wire system, which uses a computer to replace the physical connection between the gas pedal and engine throttle. While some owners believe this system is unreliable, Toyota insists it includes a feature that will report an error if the accelerator and throttle ever become mismatched, and so far no Tacoma inspected by technicians or dealers has recorded a problem. THERE WAS NO PROOF - BUT IT WAS REAL!

Now that the NHTSA has ruled the Tacoma to be safe, however, Toyota can turn to more pressing issues like its reduced 2009 sales outlook instead.


From: Detroit Free Press

After 33 different complaints, the NHTSA has launched an investigation into possible sudden acceleration problems on 2006-07 Tacoma pickups. In one such incident Frank Visconi, a retired vehicle theft investigator, was on his way to a Toyota dealer to have his new Tacoma examined for sudden acceleration issues he had been experiencing. As he ran up on another car he tapped the brakes, but instead of slowing down Visconi claims the truck's engine revved suddenly. He lost control of the vehicle and jumped an embankment, causing the Tacoma to roll several times before finally coming to a stop. Miraculously, Visconi was able to walk away from the incident unhurt.


Before this incident Visconi had sent several letters to Toyota chronicling instances where his Tacoma accelerated without warning, but the automaker denied finding any mechanical problems with their truck. The NHTSA has typically ruled that sudden acceleration issues are the result of driver error, but after retired journalist William Kronholm petitioned the agency, it decided to open an investigation.
The owner of a 2006 Tacoma, Kronholm claims his truck had two separate incidents of sudden acceleration in just two hours. He then discovered that compared to the number of complaints about the Tacoma, only four other incidents of sudden acceleration were reported over the same period on all other pickup models combined. The NHTSA investigation has just begun, and if the agency were to suggest a recall it would not happen for some time. For its part Toyota continues to insist their truck is mechanically sound.
Having already been forced to extend warranty coverage for rust on older Tacomas, this could potentially be a damaging blow to Toyota's reputation for quality if proven to be an issue. Hopefully the true cause of the problem will be determined soon, whatever it may be.


Sunday, December 21, 2008

Shopping with 87 year olds.....Christmas 2008


Margaret and Bill Wimber (Beth's parents)......did not know how to use electric carts....never wanted to seem like they needed to......never had Beth there to show them how......would have said that surely others needed the carts more than they did......


Any doubts as to why this generation was called "The Greatest Generation"? Americans that do for themselves, and don't ask others for much, and when they must....they feel just a tad guilty for it?
So....here they are over the weekend....age 87....able to shop together for gifts, able to take their time and take it easy on their feet and knees......
Contrast this with the last trip to Wal-Mart!

Friday, December 12, 2008

December

Wal-Mart.....Wichita Kansas.....Christmas 2008

We were in the checkout line, Beth and I, with my cart first. I scanned my receipt and noticed that the cashier had double-charged me for an expensive item. I brought it to her attention, but since the sale was complete and she was already working on Beth's purchases, she told me I would have to go to customer service for a refund. I lifted up onto my tip-toes and looked at the customer service counter. The line stretched out into the aisle. sigh. So I went to stand in line, practicing yoga breathing and mountain pose. I was calm.....it was no big deal.....the line was moving. A sight-impaired young woman was in line with her beautiful golden service dog. She asked the customer service rep for a cart and the rep promised to call up front and get her one. Meanwhile, everyone was petting the service dog. The line moved on. The sight-impaired gal sat down and waited patiently, as did her dog.

I received my refund, and walked to the front of the store. The sight-impaired lady was still waiting. A male staff member (standing guard? or just standing?) said "have a good day" as we exited, and right then, I stopped and said "did you know that there is a sight-impaired woman waiting for an electric cart? And she has been waiting for awhile now?". He said, "No, customer service will take care of it."

A few feet away, we saw three overweight women fighting (verbally) over the electric carts. Voices were raised and the the "Welcome to Wal-Mart" lady was trying to keep the peace. We asked her: "did you know that there is a sight-impaired woman waiting for one of these carts? And she has been waiting for awhile?" The 'Welcome to Wal-Mart" cart lady said that no one from customer service had told her anything about reserving a cart.

Meanwhile, the fight over the three available carts raged on.

sigh.